In an increasingly competitive business world, how you communicate with your customers and staff and how they communicate with you, is vital to the continued success of your business. By exploring new ways to make those communications efficient, you increase your competitive advantage. Making rich media content like video, audio and digital asset management an integral part of your companies strategy for success.
The Qman organises and directs your clients or suppliers to the right point of contact quickly and efficiently. A simple to use touch - screen interface captures the required information and assigns the correct resource to your customer requirements.
The solution uses a camera which enable your staff to put a face to the client, it also stores the image for retrieval if required.
Allow the nfinityX TV to inform and educate, using targeted visual content relating to your products and services while they wait.
The intelligent content player uses the information from Qman to present relevant content.
Adding interactive screens to waiting areas allows them to explore content further or in more depth.
The wayfinding component quickly and effectively directs them to the relevant service area or meeting room. The flexible wayfinding allows one to quickly reconfigure consultant or service areas, to meet the demand of waiting clients.
The meeting rooms in your organisation can be simply and effectively managed using Microsoft Exchange or the simple Web interface. No more embarrassing moments with the colleagues as the screen outside clearly shows the calendar for each room as booked.
The management console allows the manager to view, in real time, what the service requirements or demands are, allowing them to react pro-actively, in an effort to speed up service levels to the clients. The console also has useful tools allowing the manager to manage his consultants and staff effectively.
Interactive is becoming an important part of ones strategy, as people become comfortable with interacting with GUI's on touch environments. Use the nfinityX to manage and update these interfaces. Track usage and status; integrate card readers and scanners into the solution.
Interactive options are easily integrated in to the media player; this allows users to connect to IP streams or on-demand content.